Connecting Your Gmail or Google Workspace Email to Slack

With SharedInbox, you can connect and manage your Gmail or Google Workspace email in Slack. This could be a personal email account like [email protected] or a custom domain account that you have hosted on Google Workspace, e.g. [email protected], [email protected], [email protected], etc…

Once you’ve connected your Gmail to a Slack channel, you’ll be able to receive incoming mail, reply to email, compose new mail, and assign and track emails as tasks to your team members all within Slack! 🚀

Steps to Connect a Gmail/Google Workspace Email to Slack #

  1. Go to the Connect an Email page or click Connect+ from the dashboard sidebar.
  2. Select the Gmail/Google Workspace Email icon

  3. Add your Gmail info
    Connect gmail to slack screenshot

    On the Connect your Gmail/Google Workspace email to Slack page, add the following info:
    • Account name
      Your sender name. Typically your name, or a name for the shared email, for example, “Support” or “Customer Service”.
    • Gmail or Google Workspace Email
      The email address you’re connecting to Slack.
    • Google App Password
      A secure password that you create via your Google account (not your regular Gmail/Google password). Check out our steps here for generating a Google App Password.
    • Select a Slack Channel for this inbox
      This is the Slack channel where you’ll manage your email! You’ll receiving incoming email in this channel, and be able to reply/reply all, or compose new emails, all from this channel.
      It can be a private or public Slack channel. For private channels, note you’ll need to also invite the @SharedInbox app to the channel (more info here).

  4. Click the Next > button to complete your setup
    Your email has been connected!

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Updated on January 16, 2024

Try a fully functional demo of SharedInbox for free in your own Slack workspace!

Feel free to play around in our sandbox to see how easy it is to send and receive emails from Slack! You don’t have to sign up for a trial or add credit card information in order to use it.

Just click the “Try our sandbox!” button, click “Open Slack” when prompted and see how it works for yourself!